Shipping policy
Shipping Policy
Last Updated: [Month Day, Year]
At Hard Hitters, we know you’re excited to receive your order, and we’re committed to getting it to you as quickly and safely as possible.
Processing Time
Orders are typically processed within 2–5 business days.
During new product launches, holidays, or promotional events, processing times may be slightly longer.
Once your order has shipped, you’ll receive a confirmation email with tracking information.
Shipping Rates
Shipping costs are calculated at checkout based on your location and the shipping method selected.
From time to time, we may offer free shipping promotions on qualifying orders.
Delivery Estimates
Estimated delivery times after shipment:
- United States: 2–7 business days
- International: 7–21 business days (varies by destination)
Delivery estimates are not guaranteed and may be affected by weather, carrier delays, customs processing, or other circumstances beyond our control.
Order Tracking
Once your order ships, you’ll receive a tracking number by email so you can monitor your package’s progress.
Please allow up to 24 hours for tracking information to update.
Incorrect Shipping Address
Please double-check your shipping information before placing your order.
Hard Hitters is not responsible for delays or lost packages due to incorrect or incomplete shipping addresses provided at checkout.
If you notice an error, contact us immediately. We’ll do our best to update your order before it ships.
Lost or Stolen Packages
Once a package has been marked as delivered by the shipping carrier, Hard Hitters is not responsible for lost or stolen packages.
If your package appears to be missing, we recommend:
- Checking around your delivery location
- Asking neighbors or household members
- Contacting the shipping carrier directly
If you still need assistance, contact us and we’ll do our best to help.
International Orders
International customers are responsible for any applicable customs duties, import taxes, or fees required by their country.
These charges are not included in your purchase price or shipping cost.
Shipping Delays
While we strive to meet estimated delivery times, delays can occasionally occur due to circumstances beyond our control.
We appreciate your patience and understanding.
Questions?
If you have any questions regarding your shipment or order, we’re happy to help.
Email:
📧 ohardhitters@gmail.com
We aim to respond within 24–48 business hours.
Our Promise
Every order represents someone who believes in what we’re building.
Thank you for supporting Hard Hitters. We’re honored to be part of your journey and appreciate every order placed with us.
Keep Building. Keep Believing.